Privacy Policy of SCHUNK GmbH & Co. KG
Welcome to our website. We appreciate your interest in our company. We are committed to safeguarding the privacy of your personal data. We process your data in accordance with applicable data privacy laws, in particular, the EU General Data Protection Regulation (GDPR) and the national laws applicable to us. This Privacy Policy provides detailed information about how your personal data is processed by SCHUNK GmbH & Co. KG (hereinafter referred to as "SCHUNK") and the rights to which you are entitled.
Personal data is any form of data which can be used to identify a natural person. This includes, but is not limited to, your name, date of birth, address, telephone number, e-mail address as well as your IP address.
Data is considered anonymous if it cannot be used to personally identify a user.
Controller and data privacy officer
Address
SCHUNK GmbH & Co. KG
Spann- and Greiftechnik
, Bahnhofstr. 106-134,
74348 Lauffen/Neckar, Germany
Contact information
Phone +49-7133-103-0
Fax +49-7133-103-2399
info@de.schunk.com
www.schunk.com
Contact details of data privacy officer
datenschutz@de.schunk.com
Your rights as a data subject
First, we would first like to inform you about your rights as a data subject. These rights are codified in Articles 15 - 22 of the EU GDPR. These include:
- The right to access (Article 15 EU GDPR);
- The right to erasure (Article 17 EU GDPR);
- The right to rectification (Article 16 EU GDPR);
- The right to data portability (Article 20 EU GDPR);
- The right to restrict processing (Article 18 EU GDPR);
- The right to object to processing (Article 21 EU GDPR).
To exercise these rights, please contact datenschutz@de.schunk.com. You may also contact us at this e-mail address if you have questions about how we process data at our company. Additionally, you have the right to lodge a complaint with a supervisory authority responsible for data protection.
Rights to object
Please note the following regarding your rights to object:
If we process your personal data for direct marketing purposes, you have the right to object to such processing of your data at any time without giving reasons. This also includes profiling for direct marketing purposes.
If you make such an objection to the processing of your data for direct marketing purposes, we will cease to process your personal data for this purpose. You can make this objection free of charge and informally by contacting datenschutz@de.schunk.com.
In the event that we process your data to protect legitimate interests, you may object to such processing at any time on grounds relating to your particular situation; this also includes profiling based on these provisions.
We will then cease to process your personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defense of legal claims.
Purposes and legal bases of data processing
We process your personal data in compliance with the provisions of the EU GDPR, the German Federal Data Protection Act (BDSG, new) and all other applicable data protection regulations. The legal bases for the processing of data are primarily based on Article 6 of the EU GDPR.
We use your data to initiate a contract, fulfill contractual and legal obligations, execute the contract, offer products and services and strengthen the customer relationship. This may also include analytics for marketing and direct advertising purposes. We also take sound and visual recordings at events and use these for our press work, the company's own publications (e.g. customer and employee newspaper, brochures, flyers, catalogs, presentations, etc.) and our website as well as for the company's social media channels.
Your consent also constitutes permission under data privacy law. When you give your consent, we inform you about the purposes of data processing and your right to object. If the consent also relates to the processing of special categories of personal data, we will expressly inform you in the consent.
Special categories of personal data as defined in Article 9 (1) of the GDPR are processed only if required by law and there is no reason to believe that your legitimate interest overrides exclusion from processing.
Disclosure to third parties
We will only pass on your data to third parties within the provisions of the law or with appropriate consent. Otherwise, it will not be passed on to third parties unless we are absolutely required to do so by law (disclosure to external agencies such as supervisory authorities or law enforcement authorities).
Recipient of data / categories of recipients
We ensure that your data is disclosed only to those individuals within our organization who require it for the fulfillment of contractual and legal obligations.
In many cases, service providers assist our departments in performing their tasks (e.g. sending out newsletters). All service providers have entered into the mandatory data privacy agreement.
Transfer to third countries / intent to transfer to third countries
Data is transferred to third countries (outside the European Union or the European Economic Area) only if required by law or if you have given us your consent to do so.
We transfer your personal data to a service provider or to affiliates in the United States of America to provide you with social media features and video content.
The necessary level of data privacy is ensured through compulsory data privacy agreements with service providers.
Data retention periods
We store your data as long as it is needed for a particular processing purpose. Please note that many data retention laws require storage of data for longer periods. This mainly applies to commercial or tax-related data retention laws (e.g. the German Commercial Code, Tax Code, etc.). Unless further retention requirements apply, data will be routinely deleted after use.
In addition, we may retain the data if you have given us your permission to do so, or if legal disputes arise and we use evidence within the statutory limitation period, which may be up to thirty years; the regular term of limitation is three years.
Secure transfer of your data
We take appropriate technical and organizational security measures to protect the data we store against accidental or intentional manipulation, loss, destruction or access by unauthorized persons. Security levels are continuously reviewed in cooperation with security experts and adapted to new security standards.
Exchange of data to and from our website is encrypted. We offer HTTPS transfer protocol on our website and we use the latest encryption protocols. You also have the option of using alternative means of communication (e.g. postal mail).
Obligation to provide data
Various personal data is required in order to establish, execute and terminate the contractual relationship as well as fulfill the associated contractual and legal obligations. The same applies to the use of our website and the various functions it provides.
We have summarized the details of this in the above-mentioned item. In certain cases, we are required by law to collect or make data available. Please note that we cannot process your inquiry or execute the associated contractual relationship unless this data has been provided.
Categories, sources and origin of data
The data we process differs according to context and depends on whether you place an order online, enter a request on our contact form, send us an application, submit a complaint, or book or process online training.
Please note that we may also make information available separately if appropriate for special processing situations, for example when you upload application documents or submit a contact request.
We process the following personal data as part of the contractual relationship outside the online store and for taking steps prior to entering into a contract relationship:
- Form of address, last name, first name
- Contact details
- Work-related information (role, department)
- Sales data, creditworthiness data, payment data
- If applicable, bank details (for SEPA direct debit mandate, including first/last name of account holder)
- If applicable, preferred payment system, information about creditworthiness and credit history
- SCHUNK can use your e-mail address or phone number to send you information for non-marketing purposes. This information may be used to confirm your new customer account, initiate or process an order, notify you of any important changes in products or services, or to send you legally required notifications and other announcements.
- Conversation data generated from telephone calls, e-mails, contact forms or web pages.
In general, we obtain personal information during the steps prior to entering into a contract and during performance of the contract.
We collect and process the following data for online training:
- Form of address, last name, first name
- Contact details
- Work-related information (personnel number, role, supervisor, department)
- SCHUNK can use your SCHUNK e-mail address to send you information for marketing and non-marketing purposes. This may be used for sending information on eLearnings, webinars or training.
- Tests results and learning histories of the eLearnings, webinars and training you have completed
- Job and skill profiles, some of which may automatically result from the eLearnings, webinars and training processed.
Within the framework of the DIP (Distributor Information Portal), we collect and process the following data:
- Last name, first name
- E-mail address:
Automated individual decision-making
We do not use purely automated processes for decision-making.
Appendix
Links to other providers
Our website also contains clearly identifiable links to the websites of other companies. We have no influence on the content of links to the websites of other providers. Therefore, no responsibility or liability can be assumed for such content. The content of such websites is always the responsibility of the respective provider or operator of the website.
Linked websites were checked for possible legal violations and identifiable infringements at the time when the links were created. Illegal content was not recognizable at the time when the links were created. However, continuous monitoring of linked websites is not feasible without concrete evidence of an infringement. Such links will be removed promptly upon notification of rights violations.