Privacy Policy

Privacy Policy of SCHUNK GmbH & Co. KG

Welcome to our website. We appreciate your interest in our company. We are committed to safeguarding the privacy of your personal data. We process your data in accordance with applicable data privacy laws, in particular, the EU General Data Protection Regulation (GDPR) and the national laws applicable to us. This Privacy Policy provides detailed information about how your personal data is processed by SCHUNK GmbH & Co. KG (hereinafter referred to as "SCHUNK") and the rights to which you are entitled.

Personal data is any form of data which can be used to identify a natural person. This includes, but is not limited to, your name, date of birth, address, telephone number, e-mail address as well as your IP address.

Data is considered anonymous if it cannot be used to personally identify a user.

Controller and data privacy officer

Address
SCHUNK GmbH & Co. KG
Spann- and Greiftechnik
, Bahnhofstr. 106-134,
74348 Lauffen/Neckar, Germany

Contact information
Phone +49-7133-103-0
Fax +49-7133-103-2399
info@de.schunk.com
www.schunk.com

Contact details of data privacy officer
datenschutz@de.schunk.com

Your rights as a data subject

First, we would first like to inform you about your rights as a data subject. These rights are codified in Articles 15 - 22 of the EU GDPR. These include:

• The right to access (Article 15 EU GDPR);
• The right to erasure (Article 17 EU GDPR);
• The right to rectification (Article 16 EU GDPR);
• The right to data portability (Article 20 EU GDPR);
• The right to restrict processing (Article 18 EU GDPR);
• The right to object to processing (Article 21 EU GDPR).

To exercise these rights, please contact datenschutz@de.schunk.com. You may also contact us at this e-mail address if you have questions about how we process data at our company. Additionally, you have the right to lodge a complaint with a supervisory authority responsible for data protection.

Rights to object

Please note the following regarding your rights to object:

If we process your personal data for direct marketing purposes, you have the right to object to such processing of your data at any time without giving reasons. This also includes profiling for direct marketing purposes.

If you make such an objection to the processing of your data for direct marketing purposes, we will cease to process your personal data for this purpose. You can make this objection free of charge and informally by contacting datenschutz@de.schunk.com.

In the event that we process your data to protect legitimate interests, you may object to such processing at any time on grounds relating to your particular situation; this also includes profiling based on these provisions.

We will then cease to process your personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defense of legal claims.

Purposes and legal bases of data processing

We process your personal data in compliance with the provisions of the EU GDPR, the German Federal Data Protection Act (BDSG, new) and all other applicable data protection regulations. The legal bases for the processing of data are primarily based on Article 6 of the EU GDPR.

We use your data to initiate a contract, fulfill contractual and legal obligations, execute the contract, offer products and services and strengthen the customer relationship. This may also include analytics for marketing and direct advertising purposes. We also take sound and visual recordings at events and use these for our press work, the company's own publications (e.g. customer and employee newspaper, brochures, flyers, catalogs, presentations, etc.) and our website as well as for the company's social media channels.

Your consent also constitutes permission under data privacy law. When you give your consent, we inform you about the purposes of data processing and your right to object. If the consent also relates to the processing of special categories of personal data, we will expressly inform you in the consent.

Special categories of personal data as defined in Article 9 (1) of the GDPR are processed only if required by law and there is no reason to believe that your legitimate interest overrides exclusion from processing.

Disclosure to third parties

We will only pass on your data to third parties within the provisions of the law or with appropriate consent. Otherwise, it will not be passed on to third parties unless we are absolutely required to do so by law (disclosure to external agencies such as supervisory authorities or law enforcement authorities).

Recipient of data / categories of recipients

We ensure that your data is disclosed only to those individuals within our organization who require it for the fulfillment of contractual and legal obligations.

In many cases, service providers assist our departments in performing their tasks (e.g. sending out newsletters). All service providers have entered into the mandatory data privacy agreement.

Data retention periods

We store your data as long as it is needed for a particular processing purpose. Please note that many data retention laws require storage of data for longer periods. This mainly applies to commercial or tax-related data retention laws (e.g. the German Commercial Code, Tax Code, etc.). Unless further retention requirements apply, data will be routinely deleted after use.

In addition, we may retain the data if you have given us your permission to do so, or if legal disputes arise and we use evidence within the statutory limitation period, which may be up to thirty years; the regular term of limitation is three years.

Please note that we may also make information available separately if appropriate for special processing situations, for example when you upload application documents or submit a contact request.

We process the following personal data as part of the contractual relationship outside the online store and for taking steps prior to entering into a contract relationship:

• Form of address, last name, first name
• Contact details
• Work-related information (role, department)
• Sales data, creditworthiness data, payment data
• If applicable, bank details (for SEPA direct debit mandate, including first/last name of account holder)
• If applicable, preferred payment system, information about creditworthiness and credit history
• SCHUNK can use your e-mail address or phone number to send you information for non-marketing purposes. This information may be used to confirm your new customer account, initiate or process an order, notify you of any important changes in products or services, or to send you legally required notifications and other announcements.
• Conversation data generated from telephone calls, e-mails, contact forms or web pages.

In general, we obtain personal information during the steps prior to entering into a contract and during performance of the contract.

We collect and process the following data when you visit our website:



• Name of the Internet service provider
• Information about the website from which you are visiting us, and any search terms
• Web browser and operating system
• The IP address assigned by your Internet Service Provider
• Requested files, amount of data transferred, downloads / file export
• Information about the websites that you open from our site, including date and time
• For technical security reasons (in particular, to prevent attacks on our web server), this data is stored in accordance with Article 6 (1) of the EU GDPR. After no more than seven days, the data is anonymized by truncating the IP address to prevent identification of the user.

This data is required to properly display the pages you have accessed on this website. It can also be used to ensure the secure operation of the website.

We collect and process the following data (pursuant to Article 6 (1) (a), (b) EU GDPR) when you contact us using our contact form or by submitting a callback request:


• Form of address, last name, first name
• Contact details
• Company
• Industry
• Department / title
• Phone / Fax / E-mail
• Country
• Role (optional)
• Schunk distributor (optional)
• Website (optional)
• Interests (optional)
• Desired contact method (optional)
• Position (optional)
• Information about wishes and interests (optional)

We collect and process the following data for online applications (Article 6, paragraph 1, points (a) and (b) of the EU GDPR):


• Your basic information (for example, last name, first name, name affixes, date of birth, nationality, title, if applicable)
• Qualification and education information (e.g. résumé, transcripts)
• Contact details (address, telephone number, e-mail address)
• Work permit / residence permit, if applicable
• Language skills and IT skills, if necessary
• Driver's license, if necessary
• Further (voluntary) information such as earliest start date, ability to relocate
• Information on how you learned about the position

We collect and process the following data for newsletters (Article 6 (1) points (a) and (b) EU GDPR):


• Last name, first name
• E-mail address:
• Salutation
• Log files (see Appendix)
  
  

We collect and process the following data for online training:

• Form of address, last name, first name
• Contact details
• Work-related information (personnel number, role, supervisor, department)
• SCHUNK can use your SCHUNK e-mail address to send you information for marketing and non-marketing purposes. This may be used for sending information on eLearnings, webinars or training.
• Tests results and learning histories of the eLearnings, webinars and training you have completed
• Job and skill profiles, some of which may automatically result from the eLearnings, webinars and training processed.

Within the framework of the DIP (Distributor Information Portal), we collect and process the following data:

• Last name, first name
• E-mail address:


Automated individual decision-making

We do not use purely automated processes for decision-making.

Appendix

Links to other providers

Our website also contains clearly identifiable links to the websites of other companies. We have no influence on the content of links to the websites of other providers. Therefore, no responsibility or liability can be assumed for such content. The content of such websites is always the responsibility of the respective provider or operator of the website.

Linked websites were checked for possible legal violations and identifiable infringements at the time when the links were created. Illegal content was not recognizable at the time when the links were created. However, continuous monitoring of linked websites is not feasible without concrete evidence of an infringement. Such links will be removed promptly upon notification of rights violations.

Cookies (Article 6, paragraph 1, point (f) of the EU GDPR / Article 6, paragraph 1, point (a) of the EU GDPR upon consent)

Our website uses cookies in some places. Cookies make our website more user-friendly, effective and secure. Cookies are small text files that are placed on your computer and stored by your browser (locally on your hard drive).

These cookies enable us to analyze how visitors use our websites. This allows us to customize website content according to the visitor's needs. Cookies also help us to measure the effectiveness of a given advertisement and to place it according to the user's interests, for example.

Most of the cookies we use are "session cookies". They are automatically deleted after your visit. Persistent cookies are automatically deleted from your computer when their validity period (usually six months) is reached or you delete them yourself before they expire.

Most web browsers accept cookies automatically. You can usually change your browser's settings if you prefer not to send the information. You can still use the services of our website without restrictions (with the exception of configurators).

We use cookies to make our website more user-friendly, effective and secure. We also use cookies that allow us to analyze how visitors use our websites. This allows us to customize content according to the visitor's needs. Cookies also help us to measure the effectiveness of a given advertisement and to place it according to the user's interests, for example.

Cookies are stored on the user's computer and sent to us from the user's computer. This means that you as a user have full control over the use of cookies. You can disable or restrict cookies by changing the settings in your web browser. Furthermore, existing cookies can be deleted at any time via a web browser or other software programs. This can be done in all common web browsers.

Please note: If you disable cookies, not all functions of our website may be fully usable.

User profiles / web tracking methods

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies," text files that are stored on your computer, to analyze your use of the website. The information generated by the cookie about your use of the site is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, Google will abbreviate your IP address inside member states of the European Union or the European Economic Area before transmission. Only in exceptional cases will your full IP address be sent to a Google server in the USA and abbreviated there. Google will use this information on behalf of the operator of this website to analyze your use of the site, create reports on website activity and provide additional services to the site operator related to website and internet use. The IP address obtained from your browser by Google Analytics will not be combined with other Google data. You can prevent cookies from being stored by adjusting your browser settings; please note, however, that doing so may prevent you from fully using all of the functions of this website. You may also prevent the information generated by the cookie regarding your use of the website (including your IP address) from being sent to or processed by Google by opting out. To do so, you must download and install the browser plugin available from the following link: tools.google.com/dlpage/gaoptout. In light of the debate over the use of analytical tools with full IP addresses, please note that this website uses Google Analytics with the extension "_anonymizeIp()"; therefore, IP addresses are used only in abbreviated form to prevent them from being traced back to specific users.

Use of Google DoubleClick (post view tracking)

This website uses Google DoubleClick cookies (Floodlights). Doubleclick is a service from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Cookies are small text files that are stored by your browser. They are used to analyze how this website is used. The data collected is anonymized and analyzed for statistical purposes only. Your browser is assigned a pseudonymized identification number (ID). DoubleClick cookies do not contain any personal information. You can prevent the use of cookies by downloading and installing the browser plugin available under "DoubleClick Opt-out Extension" when you click this link. Alternatively, you can disable Doubleclick cookies on the Digital Advertising page by clicking this link.

Use of Google AdWords (remarketing / conversion tracking)

This website uses the Google AdWords service. Google AdWords is an online advertising program Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”).
We use the remarketing feature of the Google AdWords service. The remarketing feature allows us to show interest-based ads to previous visitors to our website when they browse other websites that are part of the Google Display Network (so-called "Google Ads" on Google itself, or on other websites). For this purpose, the Remarketing feature analyzes how users interact with our website, such as the specific products a user was interested in, in order to display targeted ads on other sites after the user has visited our site. To do this, Google stores a number in the browsers of users who visit certain Google services or websites in the
Google Display Network. This number, referred to as a "cookie," records the visits of these users. This number is used to uniquely identify a web browser on a specific computer and not to identify a person. No personal information is collected.
You can disable the use of cookies by Google by downloading and installing the plug-in available at: https://www.google.com/settings/ads/plugin. For more information about Google Remarketing and Google's privacy policy, please visit: https://www.google.com/privacy/ads/.
We also use "conversion tracking" as part of the Google AdWords service. When you click on an ad displayed by Google, a conversion tracking cookie is placed on your computer / device. These cookies lose their validity after 30 days, contain no personal data and are therefore not used to personally identify you. The information gathered using the conversion cookie is used to generate conversion statistics for AdWords advertisers who have enabled conversion tracking.
You can prevent cookies from being stored by adjusting your browser settings; please note, however, that doing so may prevent you from fully using all of the functions of this website.
In addition, you can disable interest-based ads on Google and interest-based Google ads on the web (in the Google Display Network) in your browser by by choosing the "off" button at https://www.google.com/settings/ads or disabling this option at https://www.aboutads.info/choices/. For more information about these settings and Google's privacy policy, see https://policies.google.com/privacy?hl=en&gl=us.

Social plugins of social networks

Links to social networks
Our website contains links to social media sites, including Facebook, Twitter, YouTube, Instagram, LinkedIn and Xing. You can identify links to social media websites by the social media company's icon. These links take you to SCHUNK's page on the respective social media platform. When you click on a link to a social media service, a connection is established to the servers of that social media service. This notifies the servers of the social media service that you have visited our website. Other data is also transmitted to the provider of the social media service. This may include the following:
• Address of the website containing the link you activated
• Date and time at which the website was opened or the link was activated
• Information about the browser and operating system used
• IP address
If you are already logged in to the social media service when you activated the link, the provider of the social media service may be able to determine your user name, and possibly even your real name, from the data transmitted and link this information to your personal user account with the social media service. You can prevent your information from being associated with your personal user account by logging out of your user account beforehand.
The servers of the social media services are located in the US and other countries outside the European Union. As a result, the data may also be processed by the provider of the social media service in countries outside the European Union. Please note that companies in these countries are subject to data privacy laws that generally do not protect personal data to the same extent as the Member States of the European Union.
Please note that we have no influence on the extent, nature and purpose of data processing by the provider of the social media service. For more information on how the social media services included on our website use your data, see the privacy policies of the individual social media services.

Facebook

We use so-called “social plugins” from the Facebook network, such as the “Like” button. This plugin is provided and operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA, and is clearly identified with the Facebook logo. If you access one of our pages that contains a plugin, your browser will establish a connection to the Facebook servers. The content of the plug-ins is transmitted by Facebook directly to your browser and displayed in our environment without any influence by us on the content of the plugin.

Facebook may in some circumstances track your visit to the corresponding page and associate it with your Facebook account if you have one or if you recently visited a Facebook page or a page with Facebook content. If you actively use plug-ins (e.g., you click the like button), the corresponding information will also be transmitted directly to Facebook without any influence on our part. For more specific information on how Facebook uses your information, please see the Facebook Data Use Policy. There, you will also learn more about your rights as well as settings to protect your privacy.

If you do not want Facebook to associate your visit to our website with your Facebook account, be sure to log out of your Facebook account or select the check box at the end of this paragraph.

You can also block social plugins with add-ons for your browser, such as Facebook Blocker.

Use of the DIP (Distribution Information Portal)

Under certain prerequisites, you have the option to use our DIP (Distribution Information Portal). You must provide your personal data in order to register. A personalized account will then be created for you. Your e-mail address is used as your login and for providing your password. The legal basis in this case is Article 6, paragraph 1, point (b) of the EU GDPR, as this can be used for the implementation of any pre-contractual measures.

In this case, the principle of data economy and data avoidance is also naturally observed, because only the data necessary for the use of the DIP is collected. The data collected in this context will be deleted once this purpose has been achieved. Of course, you also have the option – should you no longer wish to use our DIP – to delete the account. To do this, simply contact your usual SCHUNK contact person or send an e-mail to datenschutz@de.schunk.com or a letter by post to SCHUNK GmbH & Co. KG, Spann- und Greiftechnik, Bahnhofstr. 106 – 134, 74348 Lauffen/Neckar, Germany.

Download CAD data

We offer you the possibility, by specifying technical parameters among other details, to have relevant product information sent to your e-mail address.

In doing so, we collect and process the following personal data:

- First name and last name

- Company

- ZIP code

- E-mail address

- Phone number (optional)

The country is also automatically recorded via your IP address, but you can also adjust this manually.

Please note that your data will be transmitted to CADENAS GmbH, Schernecker Str. 5, 86167 Augsburg, Germany, for the purpose of processing your request.

The legal basis for the data collection including the transmission to CADENAS GmbH for processing your request is Article 6(1)(b) of the EU General Data Protection Regulation.

You also have the option of voluntarily subscribing to our SCHUNK newsletter using the form. In this context, please note the corresponding information in this Privacy Policy.

Furthermore, you have the choice to let us remember your contact information for future downloads. In this case, a corresponding cookie is set, which recognizes you on your next visit.